Your privacy is our top priority at ai99. This policy clearly explains how your personal information is collected, stored, and used.
Ai99 (referred to as "we", "the platform", or "ai99") is committed to providing a reliable and transparent online gaming experience for members in Bangladesh. We understand how sensitive your personal information is, which is why ai99's privacy policy has been built on complete transparency.
This privacy policy explains in detail what information ai99 collects, why it is collected, how it is stored, and what rights you have over your data. It only takes a few minutes to read, and knowing this will help you use our platform with greater confidence.
ai99 never sells your personal information to third parties. Protecting your privacy is a core principle of how we do business.
We collect various types of information when you register and use our services. A full breakdown of what is collected is listed below:
| Type of Data | Example | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Security & Communication |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Data | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Betting history, win and loss records | Service Improvement & Responsible Gaming |
| Preference Data | Favourite games, promotion settings | Delivering a Personalised Experience |
We only collect information that is genuinely necessary to provide our services. We always avoid gathering data beyond what is required.
Ai99 collects your information in the following ways:
Ai99 uses your information solely for the legitimate purposes outlined below. It is never used for anything beyond that:
ai99 uses your information only to deliver a better experience — never against you.
Ai99 never sells your personal information to third parties. However, limited information may be shared in specific circumstances:
Outside of the cases listed above, ai99 does not share your information with any other party. Your data is a trust we take seriously.
Ai99 uses cookies and similar tracking technologies on the website. These help improve your browsing experience.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how certain features on the platform function.
Ai99 uses industry-leading security measures to keep your information safe:
If you suspect your account information has been compromised, contact our support team immediately. We will respond within 30 minutes.
As an ai99 member, you have the following rights over your personal information:
To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.
Ai99 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
Date of birth and national ID verification are required at registration to confirm age. If we have evidence that a minor has created an account, we will immediately close it and delete all associated data.
If you become aware that a minor is using our platform, please contact us immediately.
Ai99 may update this privacy policy as needed. Before any significant changes are made, we will:
Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. If you object to the changes, please request account closure.
For any questions, complaints, or requests regarding our Privacy Policy, feel free to reach out to us:
Our support team is available 24/7, every day of the week. Feel free to reach out whenever you need help.
Actions speak louder than words — ai99 upholds six core pillars to keep your data safe.
Every transaction and piece of personal information you submit is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access.
Ai99 never sells your personal information to advertisers or data brokers. Your data is used solely to deliver our services.
A full security audit of the ai99 platform is conducted by independent third-party specialists every three months. Any vulnerabilities identified are resolved within 24 hours.
You can view, correct, or request deletion of your information at any time through your account settings. You are always in control of your data.
Ai99's privacy policy follows international GDPR standards and is fully aligned with Bangladesh's Digital Security Act.
Our dedicated support team is available around the clock for any privacy-related questions. Reach out anytime — we're here to help.
Contact our support team to request a full record of the information ai99 holds about you. You will receive a complete response within 30 days.
If any information in your profile is incorrect, you can request a correction. We'll verify and update it promptly.
You can unsubscribe from promotional emails or messages at any time without affecting your core service experience.
To close your account, submit a deletion request. All data will be removed within 30 days unless retention is required by law.
Enabling two-factor authentication on your account is the simplest way to prevent unauthorized access and protect yourself.
If you suspect a privacy breach, contact us immediately at [email protected]. We will begin an investigation within 24 hours.
Now that you've read ai99's privacy policy, you can be confident your information is fully protected. Go ahead and create your account — join Bangladesh's most trusted gaming platform with complete peace of mind.